4 August 2017 | Sutton & Rao emphasize that ignorance, mediocrity, and mistakes run rampant when organizations fail to link the right people to the right information at the right time. The authors therefore suggest “energizers propel the flow of excellence.”
Colleagues seek more information from and learn more from energizers (compared to de-energizers). Energizers also are given more ideas and more help from others and are more likely to have their ideas heard and implemented. Energizers aren’t necessarily charismatic, entertaining, or bubbly; it is observed that many are understated or shy and strike new acquaintances as dull. Yet as their relationships unfold and they reveal their true colors they create energy through their optimism about the possibilities ahead.
Energizers also have a knack for fully engaging the person in front of them right now, valuing others’ideas, and creating conditions that enable others to make steady progress.